Tuesday, June 03, 2008

IT Staffing Numbers

Anybody out there have, or know where I can get, IT staffing statistics?  Stuff like "For a company of 100 people you'd have 3 desktop support people on average".  Body count things like that.  For a server farm of X machines you'd want Y operations people.   Primarily looking for the support numbers - customer support, desktop support, operations.  And I can live without the customer support.

1 comment:

steveo said...

This looks like a good article that tries to address your question:
http://www.verber.com/mark/sysadm/staffing-cappuccio.htm

He says that it should range from 1 support staff per 30 employess to 1 support staff per 125 employees depending on the technical sophistication of your employees and type of applications they use.